Kawasaki Customer Experience

Your view is important

We want to hear what you think of your Kawasaki purchasing and servicing experience… and about your ownership of a Kawasaki motorcycle.

Our on-line Customer Experience surveys only take a few minutes to complete and will ensure that your view is clear. Covering all areas of the buying and service experience, we want to know what you like and what we could do even better.

Just tell us what you think and we promise that we’ll listen to what you have to say.

Click here to complete the Sales questionnaire

Click here to complete the Service questionnaire

Complete either survey and you will receive a voucher** entitling you to claim your FREE Genuine Kawasaki Oil Filter which can be used in conjunction with your next service with a Kawasaki Authorised Dealer. PLUS your details will also be entered into our FREE quarterly prize draw to win £150 worth of Kawasaki Genuine Clothing and Accessories.
To begin you will need your Product ID No. found in the front of your Motorcycle Warranty Terms & Conditions & Service Record booklet, please have this to hand, this 6 figure number will start with the letters GB.
*Participants who complete the survey, will receive their complimentary voucher via email. We will require an email address to provide the gift. Customers can opt out of receiving any further contact in compliance with our data protection policy. Prize draw winners will be notified by post within two weeks of the draw being held. If you wish to see a list of the winners please send a SAE to Customer Service Group, 1 Dukes Meadow, Millboard Road, Bourne End, Buckinghamshire, SL8 5XF. No cash alternatives or substitutes are available for this prize draw.
** This voucher entitles the named holder to a Genuine Kawasaki Oil Filter when presented for service work or repairs carried out by an Authorised Kawasaki Dealer. It can not be redeemed as an exchange for an Oil Filter if purchasing outside of a servicing agreement or used as credit against general repairs or servicing. The voucher has no cash value and must be handed to the authorised Kawasaki dealer prior to any transaction. Duplication's of the voucher will not be accepted and can not be used in any other promotion related to Kawasaki Motors. The voucher becomes the property of the servicing dealer when the transaction has been completed.